How To Open An Electronics Service Center
With the advancement of technology and good prices, who does
not have an electronic at home nowadays? Thus, there is a good business
opportunity, because, with so much
equipment, it is necessary to have the assistance
of electronics to carry out maintenance and repairs, being a lucrative option
of the enterprise.
Acting with electronics can be a good way to get into the
market with your own business. This enterprise model does not require a large
structure, does not require very high investments and can be a good request since the technology only increases
more each day. If you are interested, here are some information that may be
useful for opening an electronic assistance service .
What Is A Consumer Electronics Service?
First of all, you need
to know what your business will handle. And what would be electronic assistance ? It is a place that
performs the repair or maintenance of electronic devices in general. You can
choose to work with one type of equipment or of
different types, but in general, they are the most common televisions, DVD's and audio devices. Some more specialized
companies deal with everything geared towards the kitchen, such as
refrigerators, mixers and blenders, microwaves, dishwashers and dishwashers,
among others. The more services you offer obviously, the more revenue you will have in the company.
Your Target Audience
The target audience of a consumer electronics service
company is, for the most part, "residential" customers. However, it
is also necessary to specialize in serving
business clients who may come to look for the service of your company.
If you want, there is also the possibility of setting up a company of technical
assistance of electrical and electronic products in the form of authorized
assistance.
The good news is that there is no well-defined income band
of your customers, since buying consumer electronics is common in any low,
middle and high-class residence. What
will define your target audience is the location, i.e. whether it is near or far from businesses and residential neighbourhoods.
Ideal Structure And Location
The entrepreneur needs to study well the region in which he
intends to invest his venture and
everything will depend on where he will settle: whether in middle or upper-middle-class neighbourhoods and this will depend on his willingness to pay the
rent. But before you find the commercial spot to assemble your structure, be
sure to look into the competition. Inform yourself by means of observation, if
there is competition in the region, how far it is from the desired point, what specialities are met, among other factors.
It is important to keep the appearance organized and nothing
to fix and serve customers in the same environment as this does not give a good
impression to them. Remember that cleaning is essential to make any place
pleasant. Besides the cleaning place order in your company, that is, make your
team organized and arrange the right place for everything. In addition to
keeping the company more beautiful, this prevents any kind of accident that may
happen.
For a simple structure,
you will need at least 50 square meters so that you can divide between the part
for the customer service stand and the place where the material for repair should
be arranged. The larger space, the
greater the number of customers that can
be accepted and services rendered.
Initial Capital Of Investment
The idea is to start
the venture, at least R $ 5 thousand to get set of parts for repair, telephone,
computer, among other small accessories needed. It is also necessary to
initially invest in machinery, equipment and even in office furnitures such as tables and chairs and counter service to the public. It is also
important to make the investment in laboratory use materials such as gloves,
keys screwdriver, pliers, tweezers among other tools.
This, not counting the expenses with the formalization of
the business, rent of the space and hiring of labour.
It is estimated that the return of the initial value invested takes place in 12
months.
Employees To Work In An Electronic Assistance
A differential for the business is to provide customer
service at the customer's home. It is necessary to invest enough in the service
to differentiate itself from any competition. The service and production
capacity in an adequate and satisfactory manner must be a law for the company, as these can be the
differential of your enterprise that will guarantee a high monthly revenue.
How To Get Customers In An Electronic Assistance
For this branch of service is good publicity, but the best way to promote your technical
assistance is to offer a quality service. In addition to this form of
advertising, as in the whole business, it is necessary to invest a little in
marketing to make the new store known.
It is good to invest in advertisements like advertisements,
flyers and even put company slogan on vehicles. This marketing is fundamental
to attract customers to your company of technical assistance in electronics.
Warranty Offered To The Customer
According to the consumer code, every service provider must
offer a guarantee for the service provided for at least one month. It is
necessary to issue an invoice and for this, the CNPJ is of extreme importance.
The company must be formalized next to the commercial board, besides the city
hall, Fire Department in your city, Secretary of Finance and other agencies.
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